Introduction:

At Polka Dot Pictures, we are committed to safeguarding and respecting your privacy.

This Privacy Policy explains what personal information is collected when visiting this website, why & how it is collected, used, stored & the conditions under which it may be disclosed to others.

Polka Dot Pictures is the data controller and is responsible for your personal data referred to as “we”, “us” or “our” in this privacy notice.

By using this website & providing us with your data, you are agreeing to be bound by this Policy.

1. What personal information is being collected & how is it stored?

1.1 – We collect a variety of information before, during and after you book with Polka Dot Pictures and use any of our services. This includes:

• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Names (and in some cases ages) of all participants of a photo shoot.

1.2 – If you E-Mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.

2. Who is collecting the data?

2.1 – Collector & Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Lindsey Browning trading as Polka Dot Pictures
Email: polkadot-pictures@live.co.uk
Phone: 07577 077 720
Postal Address: Available only to our clients

3. How is it being collected?

3.1 – The majority of our data is collected directly from you. Whether you fill out our contact form online, or tell us face to face, via the telephone, via e-mail or message.

3.2 – In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.

4. Why is it being collected?

4.1 – Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.

4.2 – Some of the data we collect is to help provide you with a better customer service experience.

4.3 – We are required by law to collect and store certain information relating to any order you place with us.

5. How will it be used?

5.1 – Data we collect will be used by Polka Dot Pictures to enable us to provide our services and products to you.

6. Who will it be shared with?

6.1 – We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:

• Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.

7. How will this affect you?

7.1 – We collect, store and process your data in such a way that should have no negative effect on you as an individual.

8. How long is the data stored?

8.1 – Most data we collect is stored indefinitely. This is too allow us to provide a better service to you as a customer in the event that you contact us again in the future.

8.2 – We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.

9. Access to stored data:

9.1 – If you have any questions about data we hold about you, please feel free to contact us.

9.2 – You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.

10. More information:

10.1 – If you would like any clarification on how we collect, store or process your data – please contact us directly.

10.2 – If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk

Privacy Policy